Privacy policy

Redfox GS Ltd operates this website. In this policy, “we”, “our” and “us” mean Redfox GS Ltd. You can contact us about your information at info@redfoxgs.com.

This policy covers the company website, consulting enquiries and the Forecast Series signup journey. It does not describe data handling inside Ferrit or other product applications. Check the terms and privacy information provided for an application before using it.

Visiting the website

Our company pages and report downloads are served from our web host. Processing a web request involves technical information such as the requesting IP address, browser information and requested address. That information is not necessarily anonymous or aggregate-only.

The company website has no visitor account or sign-in facility. We do not currently load a separate analytics service on these pages. The project-enquiry form and report signup use Kit, which may process visit, device and referral information when its pages or form load.

Project enquiries and direct email

The project-enquiry form asks for your first name, email address and a description of the project. The form submits directly to Kit. The static website does not keep a separate copy of your submission. If you contact us by email, your message is handled through our email service.

We use project-enquiry information to respond to you and discuss the project. Do not send passwords, access keys or sensitive personal information through the form. If a project needs confidential material, agree an appropriate way to exchange it with us first.

The reports landing page at reports.redfoxgs.com is hosted by Kit. When you sign up there, Kit processes the details you provide so that the reports, introductory email series and occasional research updates can be delivered. The signup page explains the offer. You can use the unsubscribe link in those emails to stop receiving them.

Project enquiries and the report mailing list have different purposes. An enquiry is not consent to join the report mailing list.

Service providers, cookies and access

We use hosting, email and Kit services to operate these journeys. Information provided through a Kit form is processed by Kit, rather than a company-site database. Kit may use cookies or similar technologies on its hosted pages or embedded forms; its own privacy information explains its practices.

We use personal information for the purpose for which it was provided and allow access where needed to handle that purpose or operate the relevant service. We may also need to disclose information where required by law. We do not promise that data held by a service provider is confined to New Zealand.

Keeping and removing information

We retain personal information only for as long as it is needed for the purpose for which it may lawfully be used. Project records may need to be kept while an enquiry or engagement is active and where record-keeping obligations continue. This is separate from choosing to unsubscribe from research emails.

You can ask us about information we hold, request access or correction, or ask for its removal by emailing info@redfoxgs.com. We will explain any information that needs to be retained and the reason. Removing a contact record does not necessarily remove correspondence, required business records or backup copies immediately.

Questions and complaints

Contact us first if you have a question or concern about how your information is handled. You can also contact the Office of the Privacy Commissioner about your rights under the Privacy Act 2020.

We will update this policy when the website or its data handling changes.